Returns & Exchanges
We want you to love your TOOLETRIES grooming experience, which is why we offer a 30-day satisfaction guarantee on all our products. If you are not completely satisfied with your purchase, you may return it for a full refund or exchange it for another item in our collection.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all components are included to qualify for a full refund.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing